To enable us to process your booking inquiry we have to ask for personal and private information from you. This will include the names of everyone in your party booking, your passport details, your address, telephone number, email address, credit card details and any other details that may affect your booking (eg disabilities, medical requirements, etc.)
If a you make a booking with LanzaroteOne the relevant details are forwarded to anyone responsible for your holiday arrangements. The information may also be provided to public authorities, such as the police, as required by law. However we will not forward any of your details to any other person or company without your prior written consent. In making a booking with us, you accept these conditions.
If you choose Lanzarote Property Management to let and/or manage your property we will collect details such as your name, contact details, bank account details, details of the accommodation to rent. The information may also be provided to public authorities, such as the tax authorities and police, as required by law. However we will not forward any of your details to any other person or company without your prior written consent. In agreeing for us to let and/or manage your property, you accept these conditions.
Your details will be retained on our database for future use. If you do not wish us to retain these details please email us at [email protected]
. If at any time you wish to know what details are being held or processed, please email us. Please note that we may charge a small administration fee for this service. We cannot delete your details if we remain under contract to you, either in respect of your holiday booking or letting and/or managing your property. We may also be required to retain certain information by law and/or for legitimate business purposes.
We use advertising companies, including search engines, internet portals, etc and they may monitor visits to the website in order to ascertain the effectiveness of our advertising and website availability.
All the information is retained in our data centre where we have security staff 24/7/365 and strict building access controls including bio-metric scanners. Only authorised staff have access to locked racks where data is physically stored. Virtual access is controlled using various authentication systems, including cryptographic keys. If your data has to leave the EEA we ensure that the appropriate safeguards are in place to protect you.
We take every care to protect your private and personal details and would like to thank you for visiting our website and hopefully booking a holiday with us or giving us your property to rent. If you have any queries at all, please do not hesitate to phone or email us.